330ok Terms and Conditions

1 Introduction and Applicability

330ok is an online betting and gaming platform that offers cricket betting, slot games, live casino, card games, and various other gaming entertainment for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between 330ok ("Platform", "we", "our") and you ("user", "member", "you").

These Terms apply to all services, features, content, and functionality provided on the https://330ok.cam website. In addition to these Terms, our Privacy Policy and Responsible Gaming Policy also apply and are considered part of these Terms.

If you disagree with any part of these Terms, please refrain from using the 330ok services. Continued use of the platform indicates that you have carefully read and voluntarily accepted each clause of these Terms.

2 Account Registration and Management

2.1 Registration Process

To use services on 330ok, you must create a personal account. During registration, you must provide accurate, complete, and up-to-date information. 330ok reserves the right to close any account if false or misleading information is provided.

2.2 One Account Policy

Only one account is permitted per person, household, or device. Creating multiple accounts will result in permanent closure of all accounts and forfeiture of any balance or bonuses.

2.3 Account Security

It is entirely your responsibility to keep your login credentials (username and password) confidential. If you suspect unauthorized access to your account, notify our support team immediately. You are responsible for all activities carried out through your account.

2.4 Identity Verification

330ok may at any time request documents required for identity verification (national ID card, passport, or other government-issued ID). Withdrawals or certain services may be withheld until verification is complete.

3 Eligibility and Age Requirement

To open an account and use services on 330ok, you must meet the following conditions:

• You must be at least 21 years of age ("for persons aged 21 and above only").
• You must confirm that you have not been legally excluded from online gaming or betting.
• You must operate the account on your own behalf (not on behalf of any third party).
• You must be mentally competent and participating voluntarily.
• Persons on the self-exclusion list are not eligible to register.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

330ok supports the following payment methods: bKash, Nagad, Rocket and Bank Transfer. Payment methods may change without prior notice.

4.2 Deposit Limits

The minimum deposit amount is ৳300 (three hundred taka), applicable to all payment methods. The maximum deposit amount may vary depending on account level and verification status.

4.3 Withdrawal Terms

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 5 to 30 minutes. The following conditions must be met before a withdrawal can be completed:

• Identity verification must be completed.
• The wagering requirements of any applicable bonus must be met.
• The withdrawal method must be consistent with the deposit method.
• There must be no fraud or security concerns on the account.

4.4 Transaction Responsibility

330ok is not responsible for financial losses caused by incorrect account numbers or information provided by the user. Please verify all details carefully before completing a transaction.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. The following conditions apply to receive this bonus:

• After receiving the bonus, the wagering requirement must be met: 10 times (10x) the bonus amount.
• The bonus is applicable only once and is non-transferable.
• Withdrawals cannot be made directly from the bonus balance — it is only withdrawable after the wagering requirement has been met.
• The bonus must be claimed within 7 days of making the first deposit.

5.2 Weekly Cashback (VIP)

VIP members will receive weekly cashback according to their level: Bronze — up to 0.4%, Silver — up to 0.8%, Gold — up to 1.1%, Platinum — up to 1.5%.

5.3 General Bonus Terms

• 330ok reserves the right to change or cancel bonus offers at any time.
• Combining multiple bonuses simultaneously is not permitted unless explicitly stated.
• If bonus fraud is suspected, the relevant bonus and any winnings will be cancelled.

6 Betting and Gaming Rules

6.1 Validity of Bets

Once confirmed, a bet cannot be changed or cancelled. 330ok's decision regarding incomplete bets arising from technical errors, disconnections, or any other reason will be considered final.

6.2 Odds and Results

330ok reserves the right to change odds at any time. Odds on confirmed bets will remain unchanged. The official announcement of the relevant sports authority will be considered final in determining results.

6.3 Responsible Betting

We place the highest importance on responsible gaming. Members may set daily, weekly, or monthly betting limits if they wish. For more information, visit our Responsible Gaming page.

7 Prohibited Activities

The following activities are strictly prohibited and violations may result in account closure as well as legal action:

• Any form of fraud, deception, or system manipulation.
• Placing bets using bots, automated software, or scripts.
• Bonus abuse or attempting to circumvent bonus terms and conditions.
• Participation in money laundering or illegal financial activities.
• Conducting transactions by concealing account identity or providing false information.
• Harassing or intimidating other users or disrupting the platform's operations.
• Unauthorized reproduction or distribution of the platform's content or software.

8 Privacy and Data Collection

330ok protects your personal information with the utmost care. Detailed information on how we collect, store, and use data can be found in our Privacy Policy.

By registering, you consent to 330ok processing your transaction data, gaming activity, and technical information for the purpose of service improvement and security. Where required, information may be shared with law enforcement authorities.

9 Security and Technical Matters

9.1 SSL Encryption

330ok uses SSL (Secure Socket Layer) encryption technology to keep all data transmissions secure. Your financial information is always kept in an encrypted state.

9.2 Technical Interruptions

Temporary service interruptions may occur due to maintenance, server upgrades, or unexpected technical issues. In such situations, 330ok will attempt to restore service as quickly as possible but will not be liable for any resulting losses.

9.3 Device and Connection

It is the member's own responsibility to ensure the device, internet connection, and software required to use the platform. 330ok is not responsible for betting losses caused by poor connections or device issues.

10 Account Suspension and Closure

330ok may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud or deception.
• Failure to complete identity verification or provision of false information.
• Evidence of being a minor.
• Direction from law enforcement authorities.
• Extended inactivity (12 consecutive months or more).

Members may also request closure of their account at any time. Any available balance at the time of the request will be returned subject to applicable conditions.

11 Dispute Resolution

11.1 Filing a Complaint

If you have a complaint, please first contact us via our 24/7 live chat or email ([email protected]). We generally aim to respond to complaints within 72 hours.

11.2 Final Decision

330ok's decision will be considered final on matters of game results, bet validity, and technical issues. The relevant account may be temporarily suspended while a complaint is being processed.

12 Limitation of Liability

Subject to applicable law, 330ok will not be liable for the following:

• Bets lost or not processed due to internet disconnection.
• Delays or failures by third-party payment providers.
• Losses arising from the user's own errors, negligence, or lack of knowledge.
• Unauthorized access to an account by a third party through cyberattack or hacking, where the user has not taken the necessary precautions.
• Any indirect, incidental, or consequential losses.

13 Responsible Gaming

330ok places the highest priority on responsible gaming. Gaming should be a form of entertainment, not a source of income. Online gaming carries the risk of addiction — please stay aware of this.

We offer the following features:

• The ability to set betting limits.
• The option for temporary or permanent self-exclusion.
• Professional support in Bengali via 24/7 live chat.

For more information, visit our Responsible Gaming page.

14 Changes to Terms and Conditions

330ok reserves the right to modify these terms and conditions at any time. For significant changes, we will display a notice on the platform or send a notification to your registered email.

Continued use of the platform after any changes will indicate that you have accepted the updated terms and conditions. We therefore recommend visiting this page regularly.

15 Contact & Support

If you have any questions or concerns about these terms and conditions, please contact us:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali.
• Email: [email protected]

Our support team is always ready to provide quick and effective solutions to any issue you may have.